Frequently Asked Questions

Do we accept prescriptions from doctors in the surrounding communities?

Wholesome Health Pharmacy accepts Doctor’s Prescriptions.  Most Prescriptions can be phoned in, faxed, or electronically prescribed.  If our Pharmacy is currently not listed in your Doctor’s Electronic Prescribing database, simply request your Doctor’s office to contact their software vendor for a quick and easy update to their system.  


Where is the pharmacy located?

Our Pharmacy is located at 2069 Barrington Rd in Hoffman Estates, IL next to Starbucks at the corner of Higgins & Barrington Road.  Our Pharmacy is located 0.5 miles of St. Alexus Medical Center and Several Medical Office Buildings.


Is parking available?

Parking is available right outside in front or behind our Pharmacy.  Curbside Pickup is also available.  Just Call When you arrive.


How do I transfer my prescription(s)?

Simply give us a quick call or bring in your Prescription bottle and we will transfer your prescriptions.  It’s easy.


How do I request a refill on my prescription(s)?

Refills can be requested online, over the phone, or via email.  Email us any time day or night at info@wholesomerx.com and we will process your request during normal business hours.


How long will it take for my prescription to be filled?

The average wait time is 7 minutes-10 minutes.


How do I sign up for text notification when my prescription is ready?

Our team member will provide you the option of receiving a text notification or email notification (or both) when your prescription is ready.  Text notifications or email notifications are optional services at no additional cost to you.


What forms of payment do you accept?

Acceptable payments include cash, check, credit card (American Express, Discover, MasterCard or Visa) or traveler’s check.


Can you special order products for me?

Many special products including Durable Medical Equipment, Compression Stockings, Nebulizers, and hard to find medications can be ordered for you.  Turnaround time is typically one business day.